I almost can’t believe it. I wouldn’t have believed it, if you, faithful reader, told me. I would have doubted your statement, as most lawyers do, even if all your body language cues supported your veracity.
I approached the situation with extreme trepidation. This task had to get done but I was desperate to avoid a face to face confrontation. Prior dealings prepared me for a grueling, frustrating and demoralizing experience. But not this time! I want to sing from the rooftops and tweet to my 47 Twitter followers about my fantastic experience with the New York State Department of Motor Vehicles.
That was NOT a typo. I renewed two expired registrations over the internet in less than fifteen minutes. Some of you may be mumbling, “So what? everyone knows that.” Like the smug people in the Geico commercials.
But did you know that you can actually talk to a real, live person when you call the NEW YORK STATE DEPARTMENT OF MOTOR VEHICLES? Who’d a thunk!? Shock and awe people, shock and awe.
Some background is in order. MY registration had only been expired a few days so I was fairly certain that I could renew it on line. Who’s the smug one now? However, the Big Irishman, light of my life, hubby, ball and chain, managed to accrue enough parking tickets so that that he received a special, Notice of Delayed Registration Renewal letter. He attained the requisite Registration Clearance Notice, but the ominous letter, at least on its face, demanded the dreaded in person appearance. I was appearing on behalf of hubby, and if you ever attempted this, you know how dicey that can get. I wanted to forge his signature before I walked into the DMV rather than having to fib to the DMV person that I just had to run outside and have my husband sign the correct form.
As my goal was to appear with the appropriate forms completed, I first attempted to read the instructions on line. I located the MV-82 form. The instructions said to read to the complete directions listed in MV-82. 1 below. Scroll down as I might, MV- 82. 1 was nowhere to be found. I decided to call the DMV for advice. You are probably muttering, “what a dumb ass.” I don’t blame you. I said the same thing using much more colorful language. But I found a number and dialed it anyway, thinking how much worse can this process get? The call started off with a massive voice prompt list and my heart felt heavy as I keyed in my choices.
Suddenly, much to my surprise, a real, live person picked up the call. Never one to avoid chit chat, I gamely explained my situation. Forget about securing the right form, now that I had a real, live person I decided to up the ante. I expressed my profound desire to renew on line and earnestly offered proof that the parking tickets were paid. I figured that I had less than a 50-50 chance but by that time I was overflowing with optimism, so I gave it my best shot. Talk about my lucky day! This real, live person, from the NYS DMV!, efficiently helped me complete the procedure on line, leaving me the rest of the morning to blog and walk Milo.
This must be an omen that good things are in store for me in 2016. I better go play Powerball.